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Customer Service Challenges

These challenges are for you to learn the basic skills required in the Customer Service Industry in Sri Lanka.
Telephone Skills for Customer Service.jp

Telephone Skills for Customer Service

IT Enabled Services

Adopt a positive tone and learn how to provide sincere customer service through the phone

Advanced #1

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Customer Service

IT Enabled Services

Understand and master the skills required to provide great customer service or  the support you offer your customers

Advanced #4

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Building Attention to Detail

IT Enabled Services

Attention to detail suggests an ability to maintain high accuracy and thoroughness when executing tasks. These skills are important for sustained productivity and efficiency and many companies include them as requirements for new employees.

Advanced #7

Email Writing for the Service Industry.j

Email Writing for the Service Industry

IT Enabled Services

Learn the etiquette, style, and formats that are essential when writing emails that get results

Advanced #2

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Problem Solving Skills

IT Enabled Services

Solving problems means making choices. Being in the IT industry, it is essential to upgrade your problem solving skills

Advanced #5

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Communication on Chatbots

IT Enabled Services

Discover more about a computer program that simulates a natural human conversation and demands to be the new to communicate with customers

Advanced #3

Communication Skills for Customer Servic

Communication Skills for Customer Service

IT Enabled Services

Effective communication skills are highly important in a customer service environment. Learn the essentials of effective communication

Advanced #6